NAME OF INSURER
Your insurance contract will be made with certain underwriters at Lloyd’s of London who have delegated authority for the administration of your policy to ABACUS under a scheme managed by Plum Underwriting Ltd.
TYPE OF INSURANCE AND COVER
This policy covers property insurance for unoccupied properties. Two different levels of cover are available for cover definitions see item below “significant features and benefits”.
The insurance provides cover for: Buildings Cover Landlords Contents cover (optional) Property Owner’s Liability cover is included. Please refer to your policy schedule for your selected cover. Please contact your insurance advisor if you would like a copy of the policy wording.
The maximum amount that your insurer will pay is the sum insured shown within your policy wording or policy schedule. It is important that the sum insured shown represents the full value of re-building / replacement of your property.
SIGNIFICANT FEATURES AND BENEFITS BUILDINGS & CONTENTS – UNOCCUPIED PROPERTY SCHEME Level 1 cover option The cost of repairing or rebuilding the property following loss or damage to your house by the following specific perils:
Fire, lightning, explosion or earthquake Aircraft and other flying devices or items dropped from them Subsidence, heave or landslip
SIGNIFICANT FEATURES AND BENEFITS BUILDINGS & CONTENTS – UNOCCUPIED PROPERTY SCHEME Level 2 cover option The cost of repairing or rebuilding the property following loss or damage to your house by the following specific perils:
Fire, lightning, explosion or earthquake Aircraft and other flying devices or items dropped from them Collision by vehicle or animal Storm, flood or weight of snow Breakage or collapse of fixed radio & television aerials, satellite dishes & their fixtures and fittings Escape of water from and frost damage to fixed water tanks apparatus or pipes. Escape of oil from a fixed domestic heating installation and smoke damage caused by a fault in any fixed domestic heating installation Subsidence, heave or landslip Breakage and collapse of fixed radio and television aerials, fixed satellite dishes and their fittings and masts Falling trees, telegraph poles or lamp-posts
Plum Underwriting Ltd Policy Summary
SIGNIFICANT FEATURES AND BENEFITS BUILDINGS & CONTENTS – UNOCCUPIED PROPERTY SCHEME LEVEL 3 COVER OPTION The cost of repairing or rebuilding the property following loss or damage to your house by the following specific perils:
Fire, lightning, explosion or earthquake Aircraft and other flying devices or items dropped from them Collision by vehicle or animal Storm, flood or weight of snow Breakage or collapse of fixed radio & television aerials, satellite dishes & their fixtures and fittings Escape of water from and frost damage to fixed water tanks apparatus or pipes. Escape of oil from a fixed domestic heating installation and smoke damage caused by a fault in any fixed domestic heating installation Subsidence, heave or landslip Breakage and collapse of fixed radio and television aerials, fixed satellite dishes and their fittings and masts Falling trees, telegraph poles or lamp-posts Theft or attempted Theft (Including malicious damage)
LEGAL LIABILITY TO THE PUBLIC
Applies to both LEVEL 1, LEVEL 2 and LEVEL 3
Any amount which you are legally liable to pay as damages for bodily or damage to property, plus your defence costs and expenses arising as owner of the property up to £2,000,000 for any one accident or series of accidents arising out of one event or £2,000,000 in all for pollution or contamination.
SIGNIFICANT CONDITIONS
Applies to both LEVEL 1, LEVEL 2 and LEVEL 3
You must tell us in advance if you are planning to carry out structural building work to the premises insured. If a part of the roof at the premises is flat, you must have this checked and maintained where necessary every 5 years. Where a single flat is the subject matter of this insurance policy, insurer’s liability for loss or damage to the common parts of the building which the insured flat forms part of, is limited to the percentage that said flat bears to the total number of flats forming he building. In any event, insurer’s maximum liability will not exceed the sum insured stated. The property must not have been unoccupied for more than one year (unless specifically agreed otherwise) You or your agent must inspect the property internally and externally at least once every 7 days and maintain a record of these inspections. Property must be maintained in good condition The water must be turned off at the mains and the system drained The gas and electricity must be turned off at the mains unless used for security or heating
SIGNIFICANT OR UNUSUAL GENERAL POLICY EXCLUSIONS
Applies to both LEVEL 1, LEVEL 2 and LEVEL 3
Subsidence, heave &/or landslip cover will be excluded if the property is to be sold or undergoing any structural work Any loss caused by wear and tear or any gradually operating cause Employers liability is not covered
SIGNIFICANT OR UNUSUAL EXCLUSIONS RELATING TO BUILDINGS AND CONTENTS
Applies to both LEVEL 1, LEVEL 2 and LEVEL 3
Damage to gates and fences due to falling trees, telegraph poles or lamp-posts Subsidence, heave or landslip damage to domestic fixed fuel-oil tanks, swimming pools, tennis courts, drives, patios and terraces, walls, gates and fences unless the property was damaged at the same time by the same cause
POLICY EXCESS
The subsidence excess applicable to this policy is £1,000 unless otherwise agreed and noted on your schedule. The policy excess applicable to all other sections is £100 unless otherwise agreed and noted on your schedule. The policy excess applicable to the Level 3 Cover is £100 increasing to £250 in respect of malicious damage and theft The policy excess is increased to £250 in respect of loss or damage (or resultant damage) to any flat roof areas
DURATION
This is an annually renewable policy.
ABACUS is a trading style of Alan Blunden & Company Ltd Registered in England and Wales No. 3476249
Plum Underwriting Ltd Policy Summary
CANCELLATION PROCEDURE
You have 14 days from receipt of your policy booklet to cancel the cover. We will refund your premium for the time that is left on your policy. We may make an additional administrative charge of £20 or 10% of the premium, whichever is the greater. If after this 14 day period you require the policy to be cancelled we will make a minimum charge of 50% of the annual premium if the policy is in its first year of insurance.
HOW TO MAKE A CLAIM
If you believe you have a claim under this insurance you should notify: Plum Underwriting Claims Team, 3rd Floor, 90 St Vincent Street, Glasgow, G2 5UB.
Telephone: Fax: Email:
0845 250 7003 0845 250 7004 claimsteam@plum-underwriting.com
COMPLAINTS PROCEDURE
Any complaint you may have should, in the first instance, be directed to your insurance advisor who will inform ABACUS immediately. In the event that you are not satisfied with the way in which the complaint has been handled, you should write to
ABACUS, Compliance Director, 7th Floor Maitland House, Warrior Square, Southend on Sea, Essex, SS1 2NB.
If you are still unhappy with any issue connected with the handling of your insurance policy or claim then you should direct your enquiry in writing to:
The Customer Liaison Officer Plum Underwriting Ltd 145 Leadenhall Street London, EC3V 4QT
In the event that you remain dissatisfied and wish to make a complaint you can do so at any time by referring the matter to the Policy Holder & Market Assistance department at Lloyd’s. Their address is:
Policyholder & Market Assistance Lloyd’s One Lime Street London, EC3M 7HA
Telephone: 020 7327 5693 Fax No: 020 7327 5225 Email: Complaints@Lloyds.com
Complaints that cannot be resolved by the Policy Holder & Market Assistance department may be referred to the Financial Ombudsman Service. Further details will be provided at the appropriate stage of the complaints process.
FINANCIAL SERVICES COMPENSATION SCHEME (FSCS)
Lloyd’s insurers are covered by the Financial Services Compensation Scheme. You may be entitled to compensation from the Scheme if a Lloyd’s insurer is unable to meet its obligations to you under this contract. If you were entitled to compensation under the Scheme, the level and extent of the compensation would depend on the nature of this contract.
Further information about the Scheme is available from the Financial Services Compensation Scheme (7th Floor, Lloyd’s Chambers, Portsoken Street, London, E1 8BN) and on their website: www.fscs.org.uk or on 020 7892 7300
LAW APPLICABLE
The parties are free to choose the law applicable to this Insurance Contract. Unless specifically agreed to the contrary this insurance shall be subject to English Law.
Your insurance contract will be made with certain underwriters at Lloyd’s of London who have delegated authority for the administration of your policy to ABACUS under a scheme managed by Plum Underwriting Ltd.
TYPE OF INSURANCE AND COVER
This policy covers property insurance for unoccupied properties. Two different levels of cover are available for cover definitions see item below “significant features and benefits”.
The insurance provides cover for: Buildings Cover Landlords Contents cover (optional) Property Owner’s Liability cover is included. Please refer to your policy schedule for your selected cover. Please contact your insurance advisor if you would like a copy of the policy wording.
The maximum amount that your insurer will pay is the sum insured shown within your policy wording or policy schedule. It is important that the sum insured shown represents the full value of re-building / replacement of your property.
SIGNIFICANT FEATURES AND BENEFITS BUILDINGS & CONTENTS – UNOCCUPIED PROPERTY SCHEME Level 1 cover option The cost of repairing or rebuilding the property following loss or damage to your house by the following specific perils:
Fire, lightning, explosion or earthquake Aircraft and other flying devices or items dropped from them Subsidence, heave or landslip
SIGNIFICANT FEATURES AND BENEFITS BUILDINGS & CONTENTS – UNOCCUPIED PROPERTY SCHEME Level 2 cover option The cost of repairing or rebuilding the property following loss or damage to your house by the following specific perils:
Fire, lightning, explosion or earthquake Aircraft and other flying devices or items dropped from them Collision by vehicle or animal Storm, flood or weight of snow Breakage or collapse of fixed radio & television aerials, satellite dishes & their fixtures and fittings Escape of water from and frost damage to fixed water tanks apparatus or pipes. Escape of oil from a fixed domestic heating installation and smoke damage caused by a fault in any fixed domestic heating installation Subsidence, heave or landslip Breakage and collapse of fixed radio and television aerials, fixed satellite dishes and their fittings and masts Falling trees, telegraph poles or lamp-posts
Plum Underwriting Ltd Policy Summary
SIGNIFICANT FEATURES AND BENEFITS BUILDINGS & CONTENTS – UNOCCUPIED PROPERTY SCHEME LEVEL 3 COVER OPTION The cost of repairing or rebuilding the property following loss or damage to your house by the following specific perils:
Fire, lightning, explosion or earthquake Aircraft and other flying devices or items dropped from them Collision by vehicle or animal Storm, flood or weight of snow Breakage or collapse of fixed radio & television aerials, satellite dishes & their fixtures and fittings Escape of water from and frost damage to fixed water tanks apparatus or pipes. Escape of oil from a fixed domestic heating installation and smoke damage caused by a fault in any fixed domestic heating installation Subsidence, heave or landslip Breakage and collapse of fixed radio and television aerials, fixed satellite dishes and their fittings and masts Falling trees, telegraph poles or lamp-posts Theft or attempted Theft (Including malicious damage)
LEGAL LIABILITY TO THE PUBLIC
Applies to both LEVEL 1, LEVEL 2 and LEVEL 3
Any amount which you are legally liable to pay as damages for bodily or damage to property, plus your defence costs and expenses arising as owner of the property up to £2,000,000 for any one accident or series of accidents arising out of one event or £2,000,000 in all for pollution or contamination.
SIGNIFICANT CONDITIONS
Applies to both LEVEL 1, LEVEL 2 and LEVEL 3
You must tell us in advance if you are planning to carry out structural building work to the premises insured. If a part of the roof at the premises is flat, you must have this checked and maintained where necessary every 5 years. Where a single flat is the subject matter of this insurance policy, insurer’s liability for loss or damage to the common parts of the building which the insured flat forms part of, is limited to the percentage that said flat bears to the total number of flats forming he building. In any event, insurer’s maximum liability will not exceed the sum insured stated. The property must not have been unoccupied for more than one year (unless specifically agreed otherwise) You or your agent must inspect the property internally and externally at least once every 7 days and maintain a record of these inspections. Property must be maintained in good condition The water must be turned off at the mains and the system drained The gas and electricity must be turned off at the mains unless used for security or heating
SIGNIFICANT OR UNUSUAL GENERAL POLICY EXCLUSIONS
Applies to both LEVEL 1, LEVEL 2 and LEVEL 3
Subsidence, heave &/or landslip cover will be excluded if the property is to be sold or undergoing any structural work Any loss caused by wear and tear or any gradually operating cause Employers liability is not covered
SIGNIFICANT OR UNUSUAL EXCLUSIONS RELATING TO BUILDINGS AND CONTENTS
Applies to both LEVEL 1, LEVEL 2 and LEVEL 3
Damage to gates and fences due to falling trees, telegraph poles or lamp-posts Subsidence, heave or landslip damage to domestic fixed fuel-oil tanks, swimming pools, tennis courts, drives, patios and terraces, walls, gates and fences unless the property was damaged at the same time by the same cause
POLICY EXCESS
The subsidence excess applicable to this policy is £1,000 unless otherwise agreed and noted on your schedule. The policy excess applicable to all other sections is £100 unless otherwise agreed and noted on your schedule. The policy excess applicable to the Level 3 Cover is £100 increasing to £250 in respect of malicious damage and theft The policy excess is increased to £250 in respect of loss or damage (or resultant damage) to any flat roof areas
DURATION
This is an annually renewable policy.
ABACUS is a trading style of Alan Blunden & Company Ltd Registered in England and Wales No. 3476249
Plum Underwriting Ltd Policy Summary
CANCELLATION PROCEDURE
You have 14 days from receipt of your policy booklet to cancel the cover. We will refund your premium for the time that is left on your policy. We may make an additional administrative charge of £20 or 10% of the premium, whichever is the greater. If after this 14 day period you require the policy to be cancelled we will make a minimum charge of 50% of the annual premium if the policy is in its first year of insurance.
HOW TO MAKE A CLAIM
If you believe you have a claim under this insurance you should notify: Plum Underwriting Claims Team, 3rd Floor, 90 St Vincent Street, Glasgow, G2 5UB.
Telephone: Fax: Email:
0845 250 7003 0845 250 7004 claimsteam@plum-underwriting.com
COMPLAINTS PROCEDURE
Any complaint you may have should, in the first instance, be directed to your insurance advisor who will inform ABACUS immediately. In the event that you are not satisfied with the way in which the complaint has been handled, you should write to
ABACUS, Compliance Director, 7th Floor Maitland House, Warrior Square, Southend on Sea, Essex, SS1 2NB.
If you are still unhappy with any issue connected with the handling of your insurance policy or claim then you should direct your enquiry in writing to:
The Customer Liaison Officer Plum Underwriting Ltd 145 Leadenhall Street London, EC3V 4QT
In the event that you remain dissatisfied and wish to make a complaint you can do so at any time by referring the matter to the Policy Holder & Market Assistance department at Lloyd’s. Their address is:
Policyholder & Market Assistance Lloyd’s One Lime Street London, EC3M 7HA
Telephone: 020 7327 5693 Fax No: 020 7327 5225 Email: Complaints@Lloyds.com
Complaints that cannot be resolved by the Policy Holder & Market Assistance department may be referred to the Financial Ombudsman Service. Further details will be provided at the appropriate stage of the complaints process.
FINANCIAL SERVICES COMPENSATION SCHEME (FSCS)
Lloyd’s insurers are covered by the Financial Services Compensation Scheme. You may be entitled to compensation from the Scheme if a Lloyd’s insurer is unable to meet its obligations to you under this contract. If you were entitled to compensation under the Scheme, the level and extent of the compensation would depend on the nature of this contract.
Further information about the Scheme is available from the Financial Services Compensation Scheme (7th Floor, Lloyd’s Chambers, Portsoken Street, London, E1 8BN) and on their website: www.fscs.org.uk or on 020 7892 7300
LAW APPLICABLE
The parties are free to choose the law applicable to this Insurance Contract. Unless specifically agreed to the contrary this insurance shall be subject to English Law.
Policies vary; ensure this document is the correct version for your policy. Whilst we will make every attempt to keep this key fact document up to date, please check directly with the broker or insurance company for the most up to date version.